Information We Collect
We may collect various types of information when you visit our website or make a purchase:
- Personal Information: When you create an account, place an order, or engage with our customer service, we may collect information such as your name, email address, phone number, and shipping address.
- Payment Information: When you make a purchase, we collect payment details such as credit card numbers, billing addresses, and other necessary payment information. Please note that we do not store your full credit card details; these are securely processed by our payment service providers.
- Communication Information: We may collect information about your interactions with our customer support team, including emails, chat transcripts, and any feedback you provide.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Order Processing: To process your orders, including payment processing, shipping, and order tracking.
- Customer Support: To provide customer support and address your inquiries, requests, or concerns.
- Marketing and Promotions: To send you promotional offers, newsletters, and updates, but only if you have opted in to receive such communications. You can opt out of these communications at any time.
- Website Improvement: To enhance and personalize your experience on our website, analyze website traffic, and improve our services.
- Security: To protect our website and your information against fraud, unauthorized access, and other illegal activities.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support.
- Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
You have the following rights regarding your personal information:
- Access and Correction: You can access, correct, or update your personal information by logging into your account or contacting our customer support team.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions provided in those communications or contacting us directly.
- Cookies: You can manage your cookie preferences by adjusting your browser settings (please see our Cookies Policy for more details).
We take the security of your personal information seriously and employ reasonable security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Thank you for choosing Jessipa Jewelry. We appreciate your trust in us and are committed to safeguarding your privacy.