Privacy Policy

At Jessipa Jewelry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, make purchases, or engage with our services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information when you visit our website or make a purchase:

  1. Personal Information: When you create an account, place an order, or engage with our customer service, we may collect information such as your name, email address, phone number, and shipping address.
  2. Payment Information: When you make a purchase, we collect payment details such as credit card numbers, billing addresses, and other necessary payment information. Please note that we do not store your full credit card details; these are securely processed by our payment service providers.
  3. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. We use cookies and similar technologies for this purpose (please see our Cookies Policy for more details).
  4. Communication Information: We may collect information about your interactions with our customer support team, including emails, chat transcripts, and any feedback you provide.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  1. Order Processing: To process your orders, including payment processing, shipping, and order tracking.
  2. Customer Support: To provide customer support and address your inquiries, requests, or concerns.
  3. Marketing and Promotions: To send you promotional offers, newsletters, and updates, but only if you have opted in to receive such communications. You can opt out of these communications at any time.
  4. Website Improvement: To enhance and personalize your experience on our website, analyze website traffic, and improve our services.
  5. Security: To protect our website and your information against fraud, unauthorized access, and other illegal activities.

Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with third parties in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support.
  2. Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

Your Choices

You have the following rights regarding your personal information:

  1. Access and Correction: You can access, correct, or update your personal information by logging into your account or contacting our customer support team.
  2. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions provided in those communications or contacting us directly.
  3. Cookies: You can manage your cookie preferences by adjusting your browser settings (please see our Cookies Policy for more details).

Security

We take the security of your personal information seriously and employ reasonable security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will be indicated at the top of the policy.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at jessipajewelry@gmail.com.

Thank you for choosing Jessipa Jewelry. We appreciate your trust in us and are committed to safeguarding your privacy.